Can I increase my transfer limits?

Yes — limit increases are handled case-by-case by our call centre.

How it works

1. Contact our call centre and let us know what you're trying to send and why. The more context you can give us upfront (the purpose of the transfer, who the recipient is, what's driving the larger amount), the faster the review.
2. We'll tell you what additional documentation we need. Typical requests include:
   • Proof of source of funds — payslips, bank statements, tax notices, sale-of-asset paperwork, inheritance documents, etc. See What is proof of source of funds?.
   • Supporting documents for the destination — invoices, contracts, or other evidence connecting you to the recipient or the purpose of the transfer.
3. Our compliance team reviews what you've sent. If everything lines up, we'll process the transfer at the requested size.

Important caveats

• Reviews are case-by-case. We can't guarantee an increase up front — every request is weighed against our regulatory obligations and the documentation you've provided.
• The per-destination-country hard limit can't be moved. Those limits are set with our payout partners on the ground and they apply to every customer for that corridor.
• It's worth asking ahead of time for a planned larger transfer. We can pre-review your documents so the transfer itself goes through without a hold once you start it.